Effective Date: January 13, 2026

Bridestrades (“Bridestrades,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit or use our website, mobile services, and related platforms (collectively, the “Services”).

By accessing or using the Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Services.

1. Information We Collect

We collect information that you provide directly to us, information collected automatically when you use the Services, and information from third parties.

A. Information You Provide to Us

Depending on how you use Bridestrades, this may include:

  • Account Information: Name, email address, username, password, phone number.
  • Profile & Listing Information: Photos, dress descriptions, measurements, condition notes, designer, size, color, alterations, and pricing.
  • Transaction Information: Shipping addresses, order details, purchase history, payout information.
  • Payment Information: Payments are processed securely through Stripe, our third-party payment processor. Bridestrades does not store full credit card numbers or sensitive payment credentials.
  • Communications: Messages sent through our platform, emails, customer support inquiries, and feedback.

B. Information We Collect Automatically

When you access or use the Services, we may automatically collect:

  • Device & Usage Data: IP address, browser type, operating system, pages viewed, referring URLs, timestamps.
  • Cookies & Similar Technologies: We use cookies and similar technologies to operate the Services, remember preferences, and analyze usage.

C. Information from Third Parties

We may receive information from trusted third parties, including:

  • Stripe (payment processing and fraud prevention)
  • Shipping carriers and logistics providers
  • Website analytics and performance providers
  • Marketing and advertising partners

2. How We Use Your Information

We use your information to:

  • Operate, maintain, and improve the Services
  • Create and manage user accounts
  • Facilitate buying and selling transactions
  • Process payments and payouts
  • Provide shipping labels and tracking
  • Communicate with you about your account, transactions, and updates
  • Provide customer support and resolve disputes
  • Detect, prevent, and address fraud, abuse, or security issues
  • Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share information as follows:

A. With Other Users

  • Sellers share listing information with buyers
  • Buyers share shipping details with sellers once a purchase is made

B. With Service Providers

We share information with trusted third parties who assist in operating the Services, including:

  • Stripe for payment processing and fraud prevention
  • Shipping and logistics providers
  • Hosting and infrastructure providers operating our private servers
  • Website services powered by WordPress and WooCommerce for vendor-related functionality
  • Analytics, customer support, and communication tools

C. For Legal & Safety Reasons

We may disclose information if required to do so by law or if we believe disclosure is necessary to:

  • Comply with legal obligations
  • Enforce our Terms of Service
  • Protect the rights, property, or safety of Bridestrades, users, or others

D. Business Transfers

If Bridestrades is involved in a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable core site functionality
  • Remember user preferences
  • Analyze traffic and usage trends

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

5. Data Retention

We retain personal information for as long as necessary to:

  • Provide the Services
  • Comply with legal and accounting requirements
  • Resolve disputes and enforce agreements

When information is no longer required, we securely delete or anonymize it.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including the right to:

  • Access and review your information
  • Correct inaccurate information
  • Request deletion of your account and personal data
  • Opt out of marketing communications

You may manage certain information through your account settings or by contacting us.

8. California Privacy Rights (CCPA)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to request information about the categories of personal information we collect and how it is used.

Bridestrades does not sell personal information.

9. Children’s Privacy

Bridestrades is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Third-Party Links

The Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those third parties.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Services after changes constitutes acceptance of the updated policy.

12. Cookies and Tracking Technologies

Bridestrades LLC uses cookies and similar tracking technologies to operate the Services, improve functionality, enhance user experience, and analyze site performance.

Types of Cookies We Use

  • Essential Cookies:
    Required for the operation of the Services, including account login, security, fraud prevention, and transaction processing. These cookies are necessary and cannot be disabled.
  • Analytics & Performance Cookies:
    Used to understand how users interact with the Services, such as pages visited, traffic sources, and usage patterns. This information helps us improve functionality and performance.
  • Functionality Cookies:
    Used to remember user preferences and settings, providing a more consistent and personalized experience.
  • Payment & Security Cookies:
    Used by trusted third-party providers, including Stripe, to securely process payments, prevent fraud, and protect transactions.

Managing Cookies

Most web browsers allow you to control or disable cookies through browser settings. Please note that disabling certain cookies may impact the availability or functionality of the Services.

By continuing to use the Services, you consent to our use of cookies as described in this Privacy Policy. Bridestrades currently operates solely within the United States, and this policy is intended for U.S.-based users.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Bridestrades
Email: info@bridestrades.com or support@bridestrades.com

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